The Negotiators aka Desperate Call

Overview

An angry man takes his infant daughter hostage and barricades himself inside a house in residential Queens. Can a team of New York Police Department hostage negotiators save the hostages - especially the baby? Take an unprecedented inside look at a hostage negotiation team at work. Find out what it's like to be responsible for people held against their will. Feel the pressure in the heart of a crisis - where success is measured in lives saved. Correspondent Harold Dow reports.